What happens when we come to clean?
This is a great question. We will first introduce ourselves and have you show us to the area that you want us to clean. We will ask you if there are any trouble spots (i.g. stains, spots, high traffic areas and the like) that we should be aware of. We will then pre-clean the area by vacuuming. After a thorough vacuum, we will then start the process of using Hot Water Extraction.
Before Our Visit
- Move furniture and belongings out of the area to be cleaned, if you desire the carpet under the furniture to be cleaned.
- Make sure indoor pets are placed in a room where the impact of a stranger or noise will minimize their stress.
During Our Visit
- Tell us about the area we are going to be cleaning such as where the high traffic areas are and point out spots and stains.
- Ask any question that you find relevant. We want to make sure your questions are answered.
After Our Visit
- Wait at least 8 to 12 hours before moving furniture onto the carpet. This will provide adequate time for the carpet to fully dry. Our equipment will remove all visible traces of moisture, however the carpet will still be damp for a short period of time.